Introducing Volunteer Benchmark—How Does Your Volunteer Program Stack Up?

Introducing Volunteer Benchmark—How Does Your Volunteer Program Stack Up?

Introducing Volunteer Benchmark—How Does Your Volunteer Program Stack Up?

We are excited to announce the launch of our new volunteer program measurement tool, Volunteer Benchmark. Created by Offero, Volunteer Benchmark is the first resource of its kind that allows you to see how your volunteer program stacks up against similar organizations.

Volunteer Benchmark’s unique algorithm assesses volunteer program metrics in the following categories:

  • Program Statistics
  • Return on Volunteer Investment (ROVI)
  • Economic Impact
  • Volunteer Engagement

Additionally, Volunteer Benchmark provides a platform to connect with and learn from our spotlight organization, the City of Fort Collins.

Learn more about Volunteer Benchmark and sign-up to start measuring your program today.

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The City of Boulder Selects Offero As Its Volunteer Management System

The City of Boulder Selects Offero As Its Volunteer Management System

The Selection of Offero Reinforces the City of Boulder’s Commitment to Community Stewardship and Engagement

The City of Boulder’s nation-wide search for a volunteer management software ended close to home with the selection of Fort Collins-based Offero. Developed in 2012 by Squarei Technologies, Offero is the premier system for government agencies desiring to manage city-wide volunteer programs and community participation in one place. The selection of Offero reinforces the City of Boulder’s mission to support a community of service by taking customer service to a new level and standardizing practices across departments.

Of the recent partnership, Lindsey Rehder, COO of Squarei Technologies, commented, “We are really excited to work with the City of Boulder’s Volunteer Cooperative and help them manage their volunteers more efficiently. Spending less time on paperwork means they can spend more time on what really matters.”

The City of Boulder boasts a robust Volunteer Cooperative with 6002 volunteers contributing 88,951 total hours with an economic impact of $2.3 million in 2017. The cooperative is supported by 31 staff members throughout ten city departments including Open Space and Mountain Parks, Boulder Police Department, Boulder Parks and Recreation, and Boulder Public Library. The City of Boulder can expect to see an increased return on volunteer investment (ROVI) with Offero—branded by the city as CountMeIn.

“CountMeIn will allow us to provide exceptional customer service and maximize volunteer engagement, which is very important to us as a Points of Light Certified Service Enterprise”, said Aimee Kane, Volunteer Program and Project Manager with the City of Boulder.

CountMeIn will be Boulder’s one-stop solution for volunteer coordination and event management city-wide. The cloud-based system will save staff members, volunteers, and patrons alike time and energy with intuitive features like automated hour tracking, self-reported site visits with impact-related measures, eLearning, activity registration, highly-customizable reporting, world class training and support, and more. Other customers of the software include organizations like Boulder County, Larimer County Natural Resources, Loveland Open Lands and Trails, and the City of Fort Collins.

The City of Boulder will go live with CountMeIn in early 2019. The city was previously using a variety of systems across departments—from Excel to Volgistics—to manage their volunteers.

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Best Practices in Volunteer Program Benchmarking

Best Practices in Volunteer Program Benchmarking

Best Practices in Volunteer Program Benchmarking [Webinar Recording]

Should I measure one-time volunteers or only ongoing? Active volunteers or contributing? The number of volunteer hours or the number of volunteers? If you’ve ever asked these questions you’ll want to check out the recording of our webinar, “Making Metrics Matter: Best Practices in Volunteer Program Benchmarking.”

Hosted by Lindsey Rehder of Offero and Charlotte Norville of the City of Fort Collins, this engaging webinar tackles the most important volunteer program measurement questions including:

  • Which metrics should I use as benchmarks against other organizations?
  • Which volunteer engagement questions do I need to ask?
  • How should I keep track of volunteer program metrics?

Access the webinar recording and resources here.

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Volunteer Recognition: Beyond the Pins, Plaques, and Parties

Volunteer Recognition: Beyond the Pins, Plaques, and Parties

Volunteer Recognition: Beyond the Pins, Plaques, and Parties

Research shows that there is a disconnect between what volunteers are seeking in terms of recognition and what organizations are providing. That’s why it’s important to rethink volunteer recognition and consider how your organization can align recognition efforts more closely with what actually motivates volunteers.

We are excited to share a free resource with you, Beyond Pins, Plaques and Parties: A Volunteer Recognition eToolkit, created by our background screening partner, Verified Volunteers. With this eToolkit your organization will learn how to:

  • Set the stage for meaningful recognition
  • Tailor recognition to motivational styles
  • Develop and plan strategies to effectively recognize volunteers for their annual and ongoing efforts
  • Assess your organization’s culture of appreciation
  • Define what you want your culture of appreciation to look like

Get your free Volunteer Recognition eToolkit now.

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Top reasons people don't volunteer

Top reasons people don't volunteer

The top reasons why people don’t volunteer (and what you can do about it)

According to the Corporation for National and Community Service, 24.9% of Americans volunteer (62.6 million), putting in a total of 7.8 billion hours annually. This percentage has been on the decline nationally over the past decade, but that doesn’t mean that your organization’s volunteer rate has to follow suit.

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